Reporting to the Brand Manager and working alongside the Warehouse Expeditor, you’ll use your skills and knowledge as an experienced bike mechanic in a variety of ways to keep our diverse business running smoothly. You will work with your hands to rebuild and service premium hubs, assist with wheel-building duties, be the technical point-person for our partners, and other bike related work.

When not working on the physical business, you’ll keep up to date on the newest technology the industry has to offer and carry out R&D projects that may help expand our operation in the future.


  • Rebuild and service hubs from premium brands like DT Swiss, Chris King, Industry 9, Onyx Racing, and Hopetech.
  • Use your broad cycling knowledge to act as a resource for the rest of our production team. Become the go-to person for challenging warranty issues, technical questions and troubleshooting.
  • Build carbon and alloy bike wheels to an exceptionally high standard by hand. We are happy to train wheel building skills, our main priority is someone with exceptional mechanical aptitude.
  • Assist with research and development projects as time allows. This could mean testing rim impact strength, vetting exciting new bike products or experimenting with new technology that could streamline our existing processes.
  • Be the point person for our various brand partners. Communicate effectively about challenging warranty issues, share technical information and give constructive product feedback.
  • Help with technical scripts for content creation. You don’t need to be involved in photo or video projects, but we will count on you to help make sure we have the correct information to share with our customers.
  • Maintain strict confidentiality of sensitive information.
  • Other duties as required

What we offer

  • Flexible scheduling once trained
  • Offices in the heart of Cumberland BC with access to shop tools, a bike wash station, and shower for lunch rides
  • Paid time off
  • Access to outdoor industry discounts
  • Company social events
  • Carbon Wheels to ride!
  • Annual Health Spending Account

Minimum Qualifications

  • Extremely high attention to detail.
  • Passionate & knowledgeable about cycling and related products.
  • Expert level bike mechanic skills.
  • Able to accomplish multiple tasks in a fast-paced environment.
  • Able to work effectively with others in a team-oriented environment.
  • Understands and values a great work/life balance.


  • $50000-60734 per year


An initial review will be conducted six months after your start date and on an annual basis thereafter. Salary increases are available and will be based on your personal development and performance. There is plenty of opportunity for growth and advancement for folks that take on more responsibility within the business.


Benefits include an annual employer contribution to a Health Spending Account in your name to which you are able to apply to all sorts of medical and health-related expenses including dental, prescriptions, eyeglasses, chiropractic, and naturopathic, just to name a few.

This amount is subject to review as part of your general compensation after six months. Employee access to the HSA starts after the 90 day probationary period. Working in the cycling industry will allow you access to industry deals at sharp discounts from many suppliers.

If you are interested in learning more about the position and are eager to build a career in the cycling industry, please send a cover letter to and we’ll be in touch!